I feel Special….

First off I must say, I am extremely impressed with ALEKS customer support. Here I go and voice my complaints on a blog still in its infancy and they hunt down the mention of their product. Which, by the way, is fairly good despite my whining While it can be frustrating every now and then ALEKS does an excellent job of spotting a student’s weakness and drilling them on it. While I still maintain my dislike of ALEKS (Sorry, but it’s math. Math + Me = Occasional Vexation. I don’t like to be irritated….) I must say that they have a superb customer service division. Yeah, I know, it doesn’t take much to get compliments from me, but seriously how many companies bother checking out how people feel about their work and then actually responding to them? Hmmm….. if I criticize Windows Vista will Bill Gates comment…….oh wait! Shoot, he’s retired now. I’d say I’d criticize Apple to get a Steve Jobs comment, but so far I haven’t found anything to complain about. (No…..there’s no Apple fanboyness here…..) Anyway just wanted to say that it’s cool to know that somebody from the ALEKS company read my post.

ALEKS

-JD


P.S. Lol, If anyone from upper-management in ALEKS reads this post I recommend Jeff King be given a raise.

~ by twilightspath on July 17, 2008.